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Privacy Policy

Privacy Policy

This privacy policy describes how calspasnormal of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, "calspasnormal") may handle and use personally identifiable information ("PII") you submit directly or indirectly to calspasnormal, whether through your use of any calspasnormal website (each, a "calspasnormal Website"), your offline submission of PII to calspasnormal, your submission of PII to one or more third parties for transmission of the same to calspasnormal, your direct messages through social media to calspasnormal, or otherwise. calspasnormal encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any calspasnormal Website, whether to submit PII to calspasnormal, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any calspasnormal Website or otherwise submit your PII to calspasnormal.

You can browse parts of each calspasnormal Website without telling calspasnormal who you are. If you choose to provide calspasnormal with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information calspasnormal May Collect

calspasnormal may collect any of the following information regarding you:

  • Personal Information

    calspasnormal may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with calspasnormal' products or services, and your shopping preferences.

  • Non-Personal Information

    When you visit a calspasnormal Website, calspasnormal may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to calspasnormal.

  • Cookies

    When you visit a calspasnormal Website, calspasnormal may send a small text file to your computer called a "cookie" that identifies your browser to calspasnormal' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by calspasnormal in connection with your use of a calspasnormal Website does not give calspasnormal access to your computer or to any PII. If you disable your browser's ability to collect cookies from calspasnormal, certain portions of each calspasnormal Website may not work properly during your visit to that website.

What calspasnormal May Do With Information It Collects

How calspasnormal may use your PPI:

calspasnormal May Use The PII You Provide For Any Of The Following Reasons:

  • To contact and communicate with you regarding your use of a calspasnormal Website

  • To respond to your questions

  • To process a request you may make for information or materials

  • To provide you with promotional information respecting products manufactured and/or distributed by or services offered by calspasnormal, its affiliates, and/or its partners

  • To assist you with products you have acquired through calspasnormal and/or to provide you with warranty services respecting such products

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasnormal Website according to your interests

  • To improve a calspasnormal Website, to improve calspasnormal' products and services, and to provide the products, services, and customer support you may want

  • For internal record keeping

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasnormal Website according to your interests

  • To compile statistical records and other aggregate data about usage of a calspasnormal Website in a way that does not personally identify you but that allows calspasnormal to more effectively facilitate the promotion of its products and services to appropriate target audiences. calspasnormal may hire third parties to help it collect and analyze such statistical data, and calspasnormal may share such data with third parties for this purpose.

How calspasnormal May Use Non-Personal Information And Cookies

calspasnormal may compile data regarding your usage of a calspasnormal Website and may analyze traffic log cookies to identify which calspasnormal Website pages you have visited. Such data may help calspasnormal provide you with a better calspasnormal Website by enabling calspasnormal to monitor which pages you find useful and which you do not.

Children

calspasnormal does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. calspasnormal' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a calspasnormal Website or otherwise. If calspasnormal learns of calspasnormal' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, calspasnormal will remove this information from the database in which calspasnormal stores it.

Security

calspasnormal treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in calspasnormal' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by calspasnormal. Although calspasnormal works hard to protect the privacy of all PII over which calspasnormal has control, calspasnormal does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to calspasnormal will always remain private. Your submission, whether direct or indirect, of PII to calspasnormal is therefore done at your own risk.


Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

calspasnormal may disclose your PII to (a) any calspasnormal affiliate, (b) any calspasnormal subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by calspasnormal or by any calspasnormal affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by calspasnormal or by any calspasnormal affiliate or subsidiary. Any of these entities may use the PII you provide to calspasnormal to contact you regarding products and/or services you acquired from calspasnormal or to discuss products and/or services calspasnormal or any calspasnormal affiliate or subsidiary may have to offer you or in which you may be interested. calspasnormal may also disclose your PII to any service provider that assists calspasnormal in operating any calspasnormal Website and in conducting calspasnormal' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, calspasnormal does not sell, rent, license, or otherwise permit third parties to access your PII. However, calspasnormal may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of calspasnormal, of any calspasnormal affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of calspasnormal or of any calspasnormal affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of calspasnormal or of any calspasnormal affiliate or subsidiary with any third party.

Disclosures At Your Request

calspasnormal may share your PII with third parties to whom you explicitly ask calspasnormal to send your information.

Links To Other Websites

Each calspasnormal Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a calspasnormal Website, calspasnormal (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. calspasnormal strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a calspasnormal Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by calspasnormal or remove your PII from calspasnormal' database, in your inquiry please specify sufficient information such that calspasnormal is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any calspasnormal Website or by submitting PII to calspasnormal, you consent to calspasnormal' collection and use of PII consistent with this privacy policy. calspasnormal reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to calspasnormal. If calspasnormal modifies this privacy policy, (a) calspasnormal will post the revised privacy policy on each calspasnormal Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at calspasnormal 1462 East Ninth Street Pomona, California 91766.

About

The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces and firepits. From our humble beginnings selling swimming pools to our future in the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors at an unbeatable value for any budget.